Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Eligibility:

To be eligible for a refund, items must be unopened, unused, and in the same condition as received. All items must be returned in their original packaging.

Return Window (Supplements):

Refund requests must be initiated within 7 days of delivery and returned with a postmarked shipping label dated within that 7-day window.

Money-Back Guarantee (Coaching Services):

We offer a 30-day money-back guarantee for coaching services if you have not experienced reasonable progress and have demonstrated active participation.

This includes:

Logging into the app

Completing weekly check-ins

Following your prescribed meal and/or workout plan

Submitting weekly weigh-ins

If these conditions are met and you're still not seeing results, email us to request a refund and subscription cancellation.

Non-Refundable Items:

Opened or used supplement containers

Digital downloads

Gift cards

Clearance or final sale items

How to Request a Refund:

Email [email protected] with your order number and reason for the request. Once approved, refunds are issued to the original payment method within 5–10 business days.

Shipping Costs:

Original shipping costs are non-refundable unless the return is due to our error (e.g., damaged or incorrect item).

Shipping & Delivery Policy

We work hard to ensure your order is delivered quickly and reliably.

Processing Time:

Orders are processed within 1–3 business days, Monday through Friday (excluding holidays).

Shipping Time:

United States & Canada: 3–7 business days

International: We do not currently ship supplements outside the U.S. and Canada.

Shipping Rates:

Calculated at checkout based on location and order weight.

Tracking:

A shipping confirmation and tracking number will be emailed once your order has shipped.

Delivery Delays:

We are not responsible for delays caused by carriers, customs, or unforeseen events. However, we will support you in resolving delivery issues.

Return Policy

Eligibility:

Items must be unopened, unused, and returned in their original condition and packaging.

Return Window (Supplements):

Returns must be initiated within 7 days of delivery, and the return package must be postmarked within this period.

Return Instructions:

Email [email protected] with your order number and reason for return.Upon approval, you will receive instructions to return your item to:

Benlin C/O

EATSLEEPPEAK, LLC

2769 Broadway

Suite # XE0112

Buffalo, NY 14227

Once your return is received and inspected, we will notify you of your refund status.

Return Shipping:

Customers are responsible for return shipping unless the item is defective or incorrect.

Opened Supplements:

We do not accept returns or issue refunds for opened or used supplement containers for safety and quality assurance.

Cancellation Policy

Before Shipping:

Orders may be canceled within 24 hours of purchase by emailing [email protected].

After Shipping:

If your order has already shipped, you may return it in accordance with our return policy above.

Damaged or Incorrect Items

If your item arrives damaged or you received the wrong product, notify us within 72 hours of delivery.

Email [email protected] with:

Your order number

Photos of the item(s) and packaging

We will send a replacement at no additional cost.

Supplement Use & Safety Disclaimer

All Eat Sleep Peak supplements are manufactured in FDA-registered facilities and tested free of banned substances on the WADA list. However, individual results may vary. Please consult your healthcare provider before beginning any supplement regimen, especially if pregnant, nursing, or taking medications.

Eat Sleep Peak is not liable for any adverse effects caused by improper use of supplements or failure to follow usage instructions.

Jurisdiction & Currency

All transactions are in U.S. dollars (USD).

We welcome coaching clients from around the world, but supplements are currently only shipped to the U.S. and Canada.

These policies are governed by the laws of the State of New York, United States.